Monday, March 8, 2010

Outsourcing Challenges


Outsourcing has many benefits but it also poses some serious challenges. Few of those challenges can be:

1. Selection of appropriate offshore location - various issues are faced while selecting an appropriate offshore location. Some of them are political and economic loyalty of the country, language and talent of local population, position of existing telecommunication infrastructure of the organization.

2. Finding ideal outsourcing partner –various factors are to be considered while selecting ideal outsourcing partner. They are cost, expertise in particular industry, integration capabilities, training and qualification required, customer service strategy followed by the outsourcing partner, ability to maintain privacy of company information and knowledge in latest technology.

3. Dynamic challenges: various challenges faced are management challenges, legal concerns, time zone challenges, communication and cultural risk, knowledge transfer challenge, security risk, and legal issues.

4. Outsourcing in-house problems: some in-house problems which can arise by outsourcing are signing for projects without enough preparation, striking big deals for wrong reasons, lack of legal and regulatory expertise, appropriate recruitment, shortage of technical expertise and up-front investment. Contact US

5 comments:

  1. Hi!
    Thanks a lot
    very intresting!!!
    I can tell you that, at least in my experience, I found great for my company to hired an Outsourcing technical support. At first, I wasn't very happy about that decision, but my partner insisted so, well, we decided to try.
    It was on the best decitions we could ever make for our company :)
    It's growing, so your advices here are very usefull, thank.
    Emily :)

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  3. Good idea for outsourcing challenges to import manpower and services from other countries.

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